Victoria K. is an experienced professional in customer success and human resources, currently serving as a Customer Success Manager at Productboard since May 2022 after transitioning from a Customer Success Coach role. Prior to this, Victoria worked at McMaster University from September 2018 to December 2021, first as a Recruitment Assistant facilitating co-op placements for engineering students and then as a Career & Program Assistant, providing guidance on job search strategies. Earlier positions include a Career & Employment Services Assistant role at McMaster University, focused on supporting experiential learning, and a Duty Supervisor and Lifesaving Society Swim Instructor with the City of Hamilton, where leadership and safety management skills were honed. Victoria also contributed to research at McMaster University regarding marijuana's effects on young adults while studying for a BSc in Life Sciences and a Diploma in Human Resources Management.
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