Erica Dukat

Customer Success Manager at Profisee

Erica Dukat has a diverse work experience that includes roles in customer success, professional services consulting, technology analysis, engineering, and instruction. Erica is currently working as a Customer Success Manager at Profisee since August 2022. Before that, they worked as an Associate Professional Services Consultant at the same company from May 2021 to August 2022. Prior to their time at Profisee, Erica worked at Accenture as a Senior Technology Analyst from December 2020 to May 2021 and as a Technology Analyst from August 2019 to December 2020. Erica gained experience in industrial engineering as an intern at UPS from May 2018 to August 2018. Erica also worked as a Swim Instructor at SwimAtlanta Aquatics, INC from May 2015 to August 2017 and as a Team Member at a Chick-fil-A-Franchise from July 2013 to May 2015.

Erica Dukat completed their education with a Bachelor's degree in Industrial and Systems Engineering from Auburn University, Samuel Ginn College of Engineering. Erica attended Auburn University from 2015 to 2019. Before that, they graduated from Blessed Trinity Catholic High School in 2015, where they obtained their High School Diploma. Additionally, Erica Dukat has obtained two additional certifications. In May 2019, they received a Lean Six Sigma Green Belt Certification from Auburn University. In October 2021, they acquired the Azure Fundamentals certification from Microsoft.

Links

Previous companies

UPS logo
Accenture logo

Timeline

  • Customer Success Manager

    August, 2022 - present

  • Associate Professional Services Consultant

    May, 2021

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