Our mission is to accelerate profitability for outstanding hotels with innovative technology designed to deliver an unrivalled guest-centric experience, driving more total revenue.

Profitroom powers more than 3,500 outstanding leisure hotels and resorts across the world.
The award-winning Profitroom Suite exposes hotels' full business potential with the complete set of e-commerce tools and industry-leading experience personalisation. Profitroom reservation platform supports all channels and yields direct bookings performance. It's built on the guest-centric foundations to strengthen guest loyalty and retention.

We believe hoteliers are seeking platforms to empower their revenue growth but also to satisfy their guests' expectations. Our team of 225 experts inspire hoteliers with the newest and most powerful technology but also guarantees 5-star customer success and support in 7 languages.

Hotels & Hospitality

Profitroom

Marcin Dragan

Waldemar Antonowicz

Szymon Kucharski

Lidia Szutkiewicz

Krzysztof Wilaszek

Emba Paweł Grześk

Anna Harris

Edyta Walczak

The Customer Success and Support team at Profitroom is dedicated to ensuring hoteliers maximize their profitability and guest-centric performance through the effective utilization of the Profitroom Suite. This team provides comprehensive support in seven languages, engaging in activities such as client onboarding, technical support, and ongoing customer success management. They work closely with hotel clients to deliver personalized assistance, solve technical issues, and drive continuous improvement in hotel operations, ultimately guaranteeing a 5-star experience for both hoteliers and their guests.

Customer Success and Support

Leadership Team

Customer Success and Support

About

Team members

Other teams at Profitroom

Leadership Team