Mhsa Brittney Duarte Mshia

Brittney Duarte, MHSA, MSHIA, has a diverse work experience spanning from 2007 to the present. Brittney currently holds the position of Director, Client Success at ProgenyHealth, LLC, a role they started in August 2022. Before that, Brittney worked at MDLIVE, an Evernorth company, where they served as Director of Client Success from June 2021 to August 2022. Prior to that, they were a Senior Account Manager at MDLIVE from October 2019 to June 2021.

Brittney also gained valuable experience at the University of Miami, Miller School of Medicine, where they held multiple roles. Brittney was a Practice Manager from May 2017 to October 2019, overseeing the daily operations of a graduate program. Prior to that, they worked as a Senior Program Coordinator from September 2015 to May 2017, responsible for evaluating program effectiveness and implementing improvements. Brittney initially started at the University of Miami as an Administrative Assistant from August 2014 to September 2015 and began their career there as a Receptionist from February 2014 to August 2014.

Before their time at the University of Miami, Brittney worked as a Manager at Spa Blvd Parties from March 2007 to December 2013. In this role, they ensured client satisfaction, managed calls, and implemented systems for employee duties and job descriptions.

Overall, Brittney Duarte brings a wealth of experience in client success, account management, program coordination, and administrative roles to their current position as Director, Client Success at ProgenyHealth, LLC.

Brittney Duarte, MHSA, MSHIA, has a strong educational background with a focus on health services administration and health informatics. Brittney completed their Masters of Health Services Administration (MHSA) from Florida International University between 2016 and 2018. Prior to that, they earned their Bachelors of Health Services Administration (BHSA) from the same university from 2008 to 2014.

In 2019, Brittney attended the Florida International University - College of Business, where they obtained a Master of Science in Health Informatics and Analytics (MSHIA) in 2020. Brittney also pursued further certifications to enhance their skills and knowledge in various aspects of business and leadership. Brittney obtained a Lean Six Sigma Yellow Belt Certification from GoLeanSixSigma.com in 2020. In the same year, they completed Tableau Essential Training (2020.1) from LinkedIn and participated in courses on developing executive presence, leading with emotional intelligence, and being an effective team member. In 2019, they completed courses on business writing principles, improving teamwork skills, and learning Excel 2016, also from LinkedIn.

Overall, Brittney Duarte's education and certifications demonstrate their dedication to the field of health services administration and their commitment to furthering their knowledge and skills in related areas.