Jennifer Kiehl

Jennifer Kiehl has over 23 years of experience in technical support and customer service, currently serving as a Technical Support Customer Service Representative at Bizmatics Inc since September 2011, where responsibilities include project management, client transitions, and resolving technical support issues. Previously, Jennifer held the role of Technical Support Specialist at Bizmatics, managing technical support issues related to the Prognocis EMR/Billing Module and generating performance reports for support technicians. Jennifer’s earlier experience includes serving as a Clinical Support Specialist at Satellite Labs, providing user support for various software systems, and as a Senior Customer Service Specialist at IBM, where focus was on customer website profile management and issue escalation. Jennifer is an alumnus of Cabrillo College.