Marketing and Customer Engagement

The Marketing and Customer Engagement team at Progress Residential® focuses on enhancing the customer experience by developing innovative marketing strategies and fostering strong relationships with tenants. They leverage data-driven insights to drive customer advocacy, optimize pricing and revenue management, and ensure effective communication of the brand's value proposition. By integrating customer feedback and market trends, this team plays a pivotal role in positioning Progress Residential® as a leader in the single-family rental industry while creating a living experience that resonates with residents.