Beth Pajemola

Beth Pajemola is an experienced IT Manager at Progressive Insurance, with a career spanning from 2005 to the present, focusing on Data Platform Engineering, Data Warehouse and Reporting, and Service Measures and Reporting in the Continual Service Improvement Department. Beth holds ITIL Foundations and CSI Lifecycle certifications, demonstrating a commitment to service improvement and operational excellence. Prior experience includes management roles in IT Help Desk and Metrics/Process Management, emphasizing business process improvement, performance measurement, and call center scheduling. An education background from Penn State University and Robert Morris University includes a Bachelor's degree in Mathematics and an MBA.