Daniele Formichelli

Daniele Formichelli is an experienced System Analyst Consultant at Progressive since October 2010, with a background in quality assurance as a Senior Analyst at Progressive Insurance from 2003 to 2010. Prior experience includes a role as Customer Service Team Lead at Bristol West Insurance Group, where responsibilities included managing call center staffing, training team members on endorsements and cancellations, and overseeing the performance of 12-16 representatives. Daniele holds a Bachelor of Business Administration in Information Systems from Cleveland State University and is a graduate of West Geauga High School.