Kristine Johnson

Kristine Johnson is a skilled professional with a diverse background in customer relationship management, recruitment, and human resources. Currently serving as a Customer Relationship Management Analyst at Progressive Insurance since June 2025, Kristine previously worked as an Academic Counselor at the University of Phoenix and as an Executive Recruiter at Ignite Recruitment. With extensive experience in strategic merchant operations at DoorDash, Kristine led a team of over 100 Merchant Experience Partners and managed complex merchant-related projects. Prior roles include Team Lead in Talent Acquisition and Mortgage Loan Processor at JPMorgan Chase & Co., Human Resources Generalist and Floral Manager at Kroger, and Nurse Staff Supervisor at Bethesda Health. Kristine holds a Bachelor's degree in Human Resources Management from Ashland University and a high school diploma from Colorado Central High School.