Patrick Munoz

Patrick Munoz is an experienced professional in the customer service and operational management sectors, currently serving as the Director of the Contact Center at Progressive Leasing since December 2014. Prior to this role, Patrick spent over 17 years at Discover Financial Services in various positions, including Senior Manager Operations, Manager of Reporting and Analysis, and Team Leader, where responsibilities included budget management, performance analysis, and the development of new business lines. Initially, Patrick worked as a Personal Banker at Wells Fargo. Educational background includes studies at Phoenix College and Alhambra High School.