Nawwar Alshroof has extensive experience in technical communication and business analysis, currently serving as a Business Analyst at ProgressSoft since September 2009, focusing on software requirements elicitation, analysis, and documentation. Prior roles include Sr. Technical Writer at ProgressSoft and Oger Systems, where Nawwar Alshroof specialized in composing user guides for various systems. Nawwar Alshroof began a technical writing career at ProgressSoft, working in this capacity from November 2006 to August 2008. Educational achievements include a Master's degree in Translation from the University of Jordan and a Bachelor's degree in English Literature from Zarka Private University.