Assoc Cipd Ankani Puntambekar

Ankani Puntambekar, Assoc. CIPD, currently serves as the Manager of Business Operations and Customer Success at ProjectPro since December 2021, after previously holding the position of Assistant Manager in the same department. Key responsibilities include enhancing customer experience and operational efficiency through streamlined processes and acting as a liaison between the analytics team and the organization to advance operational goals. Prior experience at Vodafone from May 2015 to August 2019 as an Assistant Manager involved extensive infrastructure and network monitoring across a large setup, with achievements such as the installation of monitoring agents and the implementation of a "First Time Fix" strategy. Educational qualifications include a CIPD Level 7 Certificate in Human Resource Management, an MBA in International Human Resource Management from Coventry University London, and a Bachelor of Engineering in Electronics and Telecommunications from G.H. Raisoni Institute of Engineering and Technology for Women.