Hoang (Tng) Hau is an experienced IT professional with a diverse background in support and systems administration. Currently serving as Tier II IT Support at Proliance Surgeons since May 2019, Hoang manages helpdesk operations, Office 365 administration, and Dialpad cloud-based phone solutions. Previously, Hoang held the position of Field Tech Analyst at Bimbo Bakeries USA from 2010 to June 2018, providing second-level support and implementing IT systems across various locations. Hoang's career at Bimbo Bakeries began in 1989 as MIS Supervisor, overseeing the local IS department and supporting the AS400 system, and included a role as System Analyst. Hoang holds an Associate of Science degree from L. H. Bates Technical College, earned between 1981 and 1983.
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