Ahmed Bakhti has extensive experience in technical support roles, currently serving as a Technicien Proximité at PROLIVAL since October 2018, focusing on incident diagnosis, ticket management, and remote resolution of technological issues, particularly with OFFICE365. Prior to this, Ahmed held positions in helpdesk support at HELPLINE and as a technicien desk, where responsibilities included incident handling and database management. Ahmed also worked as a delivery driver and bus driver, showcasing versatility in roles. Educational qualifications include a professional title in network systems and telecommunications, a social mediator certification, and a background in economics and management.
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