Antoinette Lindo Romainville is an experienced professional in customer experience analysis and operations. Currently serving as an Analista de Experiencia del Cliente at PROMART since June 2022, Antoinette focuses on developing customer experience metrics and managing CX projects to enhance customer satisfaction and recommendations. Previously, Antoinette worked at Bayer Crop Science from January 2015 to July 2021, holding various roles including Customer Interaction & Operations Assistant and Auxiliar admin. de Cobranzas, where responsibilities involved order management and billing processes. Antoinette's academic background includes a Bachelor's degree in Administration and Business Management from Universidad Peruana de Ciencias Aplicadas, along with technical degrees in the same field and international commerce.