Prometheus Group
Jed DeGroote is an experienced leader in customer support and success, currently serving as the Director of Support at Prometheus Group since May 2024. Prior to this role, DeGroote held the position of Vice President of Customer Success at ServiceTrade, where significant growth was achieved, increasing annual recurring revenue from $10 million to $32 million. DeGroote has a robust history at Dude Solutions, holding various titles including Senior Director of Implementation and Professional Services, where a transition was made from a cost center to a revenue-generating service organization. Academic qualifications include a Bachelor’s Degree in American Studies and English from the University of North Carolina at Chapel Hill.
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