Siva Shanker Balakrishnan

Siva Shanker Balakrishnan is an experienced Senior M365 Cloud Engineer at Prometric since April 2015, with expertise in M365 products and Azure Virtual Desktop, having previously served in various technical roles including System Engineer and M365/SharePoint Administrator. Prior experience includes working as a Technical Service Engineer, focusing on troubleshooting Windows operating systems and Citrix environments, as well as serving as a LANDesk Administrator for the APAC region. Siva's earlier role as a Data Center Operations Analyst at Asian Finance Bank Berhad involved managing backups and monitoring ATM status, with a foundational internship as a Desktop Support Engineer at Prometric. Siva holds a Diploma in Networking System from Polytechnic Ungku Omar, completed in 2014.