JK

Johan Diego Karlsen

Global Revenue Operations Manager at Promon

Johan Diego Karlsen's work experience is as follows:

- Promon: Johan worked at Promon from 2021 to the present as a Global Revenue Operations Manager. Their responsibilities included ensuring the quality and accuracy of sales operations, monitoring and analyzing the effectiveness of the sales organization, and overseeing the alignment of the pipeline quality in CRM with key sales activities. Additionally, they were responsible for CRM setup, configuration, dashboards, and training.

- Promon: Prior to their role as Global Revenue Operations Manager, Johan worked as a Customer Success Manager from 2021 to 2022. In this role, they were responsible for the customer journey, onboarding new customers according to KPIs, maintaining relationships with customers and partners, and helping them maximize the value of Promon's products.

- Heartbreak Management: Johan worked as a Model at Heartbreak Management from 2011 to the present.

- GlobalConnect: Johan held a 6-month contract position as a Delivery Coordinator at GlobalConnect from 2020 to 2021. Their responsibilities included managing fiber deliveries to the large B2B segment and overseeing the deliveries of an external partner.

- Com2gether AS: From 2017 to 2020, Johan worked as a Technical Advisor at Com2gether AS.

- Lind Models: Johan worked as a Model at Lind Models from 2014 to 2020.

- Telia Norge: In 2017, Johan worked as a Sales Consultant at Telia Norge from April to October.

- 4 Walls Management: Johan worked as a Model at 4 Walls Management from 2015 to 2016.

- OneCo: Johan started their career at OneCo as an Automation Technician Apprentice from 2007 to 2009.

Overall, Johan has gained experience in sales operations, customer success, modeling, delivery coordination, technical advisory, and sales consulting throughout their career.

From 2002 to 2005, Johan Diego Karlsen attended Røyken Videregående Skole, where they pursued a degree in Automation Technician. During their time at this institution, Johan focused on studying Mechatronics, Robotics, and Automation Engineering.

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Timeline

  • Global Revenue Operations Manager

    December, 2022 - present

  • Customer Success Manager

    June, 2021