Roan Yamas

Roan Yamas is an experienced professional in customer support and lead generation, currently serving as an Omnichannel Support specialist at ProNexis since June 2021, where responsibilities include scheduling appointments and managing communications through various channels. Prior experience includes a role as a Lead Generation Specialist Tier-1 at Choice Health Insurance, focusing on assisting the elderly with healthcare options, and a position at Broker Match Inc. as an Outbound Lead Verifier, where cold calling and pre-qualifying homeowners were key tasks. Roan's career began as an Inbound Customer Service Representative at Teleperformance Philippines, handling payment processing and account setups. Roan holds a vocational degree in Hotel, Motel, and Restaurant Management from Assumption College, Davao.