ProNexis
Roan Yamas is an experienced professional in customer support and lead generation, currently serving as an Omnichannel Support specialist at ProNexis since June 2021, where responsibilities include scheduling appointments and managing communications through various channels. Prior experience includes a role as a Lead Generation Specialist Tier-1 at Choice Health Insurance, focusing on assisting the elderly with healthcare options, and a position at Broker Match Inc. as an Outbound Lead Verifier, where cold calling and pre-qualifying homeowners were key tasks. Roan's career began as an Inbound Customer Service Representative at Teleperformance Philippines, handling payment processing and account setups. Roan holds a vocational degree in Hotel, Motel, and Restaurant Management from Assumption College, Davao.
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ProNexis
ProNexis was founded by a group of entrepreneurs who recognized the need to bring professionalism, responsiveness and service to the home services industry. This same group of entrepreneurs first started Five Star Painting, one of North America’s largest painting companies which used franchising as a means for expansion. The ProNexis solutions wasdeveloped over 10 years providing small business owners with a fully integrated solution for their lead generation, lead management, and lead handling needs. The result led Five Star Painting to become one of the fastest growing companies in Utah, and highest ranked business opportunities in America in the home services industry.