Ademilola Emmanuel Olayomi

Customer Success Manager at PropertyPro Nigeria

Ademilola Emmanuel Olayomi's work experience started in 2017 as a Business Support Executive at Agro-Park Development Company Limited. In this role, they handled customer inquiries, managed call volumes, generated sales leads, and responded to product and service inquiries.

In 2019, Ademilola became a Client Relationship Executive at the same company, where they maintained customer records, met sales targets, handled complaints, and prepared reports.

Later in 2019, they were promoted to Team Lead, Client Services, where they coordinated and authorized client quotations and investment proposals, assessed client needs, and built strong client relationships.

Currently, in 2022, Ademilola is working as a Customer Success Manager at PropertyPro.ng. The details of their role in this position are not specified.

Ademilola Emmanuel Olayomi began their education journey in 2013 when they enrolled at Olabisi Onabanjo University (O.O.U) to pursue a Diploma in Computer Engineering. Ademilola Emmanuel completed this program in 2015.

In 2018, Ademilola joined the Chartered Institute of Customer Relationship Management to obtain a Higher Diploma in Customer Relationship Management. Ademilola Emmanuel successfully completed this program in 2019. During the same year at the same institution, Ademilola also pursued a Post Graduate Diploma (PGD) in Customer Relationship Management.

From 2019 to 2022, Ademilola attended the National Open University of Nigeria (NOUN) to earn a Bachelor's degree in Computer Science.

Additionally, Ademilola holds an Associate's degree in Customer Service Management from the Chartered Institute of Customer Relationship Management. The specific time of obtaining this degree is not mentioned.

Furthermore, Ademilola has acquired several certifications to enhance their professional skills. In 2018, they completed a certification in Photojournalism from the Nigerian Institute of Journalism. In 2020, they obtained a CRM certification from the Nigerian-American Chamber of Commerce (NACC). More recently, in 2023, Ademilola completed two online certifications related to customer success management: "Customer Success Manager (CSM) Elite" from Udemy and "Customer Success Manager: Fundamentals to your CSM career" also from Udemy.

Links

Timeline

  • Customer Success Manager

    January, 2022 - present