Luis Filipe Costa

Luis Filipe Costa is an experienced professional in customer support and service management with a strong background in international operations. Currently serving as the Manager of International Support at Prophix since July 2022, Luis oversees support operations, team development, and process improvements to enhance service quality for financial applications. Prior to this role, Luis held various positions at Gear4Music Ltd. from June 2015 to July 2022, including Customer Service Assistant Manager and CS Team Leader, focusing on customer activities in the German, Spanish, and Portuguese markets. Additionally, Luis amassed experience as a Composer for Film, TV, and Theater, collaborating with notable institutions like RTP, while also earning a Master's degree in Music from Kingston University (2012-2014).