Sally Lu is an experienced professional in product adoption and account management, currently serving as Team Lead at Prophix Software since August 2016. With a strong background in Corporate Performance Management (CPM) solutions, Sally has successfully established relationships with stakeholders, conducted customer discovery sessions, and designed tailored plans to enhance financial and operational processes. Previous roles at Prophix include Product Marketing Specialist, Customer Success Consultant, and Senior Business Analyst, where Sally excelled in developing marketing strategies, providing premium support, and leading training for sales teams. Prior experience includes organizing national conferences focused on food security and academic events for the University of Waterloo. Sally holds a Bachelor of Knowledge Integration from the University of Waterloo and an International Baccalaureate Diploma.