Rajvi Patel

Rajvi Patel currently serves as a Manage Care Specialist at Prospect Infosystem Inc., a role undertaken since May 2023. Previously, Rajvi held the position of Insurance Resolution at Capgemini from July 2022 to April 2023, managing calls from members and prescribers while utilizing various software programs for prescription cases and appeals. Prior experience includes work as a Customer Representative Service Pharmacy Technician at Kroger from October 2020 to October 2021, where exceptional interpersonal and customer service skills were demonstrated, along with strong problem-solving and conflict resolution abilities. Rajvi also played a key role in coaching and leadership, report preparation, data analysis, and enhancing customer experience. Rajvi holds a Bachelor of Science degree in Health/Health Care Administration/Management from Middle Tennessee State University, earned in December 2022.