Jorge Imperial

Customer Success Lead at Prospection

Jorge Imperial has a diverse work experience spanning different industries and roles. Jorge is currently working as a Customer Success Lead at Prospection since January 2023. Prior to that, they worked as a Business Analyst at Prospection from February 2021 to December 2022.

Before joining Prospection, Jorge worked at Cardinal Health as an Integrations Business Analyst from May 2018 to May 2019. In this role, they played a key role in merging three separate businesses into a new entity and acted as the requirements owner for localized systems.

From August 2016 to February 2018, Jorge worked at Amgen as a Project Manager/Business Analyst. Jorge managed various IT-enabled projects, including the migration of the country's IBM TM1 on Cloud to IBM Planning Analytics.

Before joining Amgen, Jorge worked at Pentana Solutions as a Business Consultant from August 2015 to June 2016. Jorge developed their consulting and client-facing skills and became a subject matter expert on a specific module within a niche ERP.

From November 2011 to April 2015, Jorge worked at Abbott Australasia Pty Ltd as a Senior Business Systems Analyst. Jorge played a crucial role in the organizational transformation and changes to the business systems architecture.

Prior to Abbott, Jorge worked at CNH Australia Pty Ltd as a Senior Business Analyst from April 2008 to October 2011. Jorge was involved in various responsibilities, including ETL Specialist, BI Consultant, Technical Consultant, and Project Manager.

Jorge's early career includes roles such as Project Manager/System Analyst at INFOLogic, Peer Tutor at Macquarie University, Manager at netGamer, and Microsoft Operating Systems Support Analyst at Datacom. These experiences provided him with valuable skills in project management, communication, and technical support.

Overall, Jorge Imperial has demonstrated a strong track record of success in various roles, showcasing their ability to adapt, manage projects, and contribute to organizational growth and development.

Jorge Imperial completed a Bachelor of Information Systems degree with a focus on Systems Analysis and Design from Macquarie University. Jorge attended from 2005 to 2007. Prior to this, in the year 2000, they obtained a Certificate III in Call Centres from Optus College. In 2017, Jorge obtained the Agile PM 2014 Foundation certification from the DSDM Consortium.

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