Samantha Enriquez

Samantha Enriquez has extensive experience in customer service management, currently serving as Sr. Manager of Escalations & Complaints at Prosper Marketplace since October 2016, where previous roles included Manager and Assistant Manager in the Complaints department, Sr. Team Lead, and Executive Escalation Specialist. Prior to this, Samantha worked as a Senior Customer Service Associate at HTC from November 2014 to December 2016. Samantha holds an Associate's degree in Clinical Laboratory Science/Medical Technology/Technologist from Carrington College-Westside, completed between 2014 and 2016.