Esvi Alomea

Customer Success Consultant at Prosple

Esvi Alomea is currently a Customer Success Consultant at Prosple. Prior to this, they were an Intern at Knowledge Channel Foundation, Inc. in the Transmedia Department for TV Production. Esvi has also worked as a Customer Service Consultant at ANZ and a Customer Service Team Lead at Acquire BPO.

At Acquire BPO, they were responsible for their team development, handling escalations calls and complaints, auditing their team members, and preparing process documents for their Retention Team. Esvi was with the company for over six years before moving on to their current role at Prosple.

Esvi is a skilled customer service professional with experience in managing teams and handling customer complaints. Esvi is passionate about helping others and ensuring that they have a positive experience.

Esvi Alomea holds a Bachelor of Arts in Broadcast Communication from the Polytechnic University of the Philippines, as well as a Bachelor of Science in Business Administration from the University of the Philippines.

Esvi Alomea reports to Lester Matthew Lim, Customer Success Team Lead. They are on a team with Reena Ocampo - Customer Success Specialist, Schejah Joyce Padua - Customer Success Consultant, and Nandini - Customer Support Consultant.

Timeline

  • Customer Success Consultant

    Current role

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