Marcela Caicedo serves as Vice President of Operations and Service at PROTECCIÓN S.A. since January 2013, where responsibilities include strategic operational planning and budget management. Previously, Marcela held the position of Vice President of Operations, Technology, and Service at ING Pensiones y Cesantias from December 2007 to December 2012, focusing on strategic execution and technology infrastructure. Before that, Marcela was the Vice President of Shared Services at AXA COLPATRIA from September 2000 to November 2007, overseeing strategic planning for various insurance sectors. Earlier in their career, Marcela was the Director of Organization and Methods at Corporación de Ahorro y Vivienda Colmena from 1988 to 2000. Marcela Caicedo earned a degree in Industrial Engineering from Pontificia Universidad Javeriana between 1982 and 1987.
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