Shilpa Neelam

Senior Business System Analyst at Protech Solutions, Inc.

Shilpa Neelam has had several work experiences, with their most recent job being at Protech Solutions, Inc, where they have been working as a Technical Business Analyst since September 2019. Prior to that, they worked as an Intern at the same company from June 2019 to September 2019. Before joining Protech Solutions, Inc, Shilpa worked at the South Carolina Department of Social Services as a Technical Business Analyst from September 2019 to February 2021.

In 2018, Shilpa worked at Virginia International University as a Library Assistant. Their responsibilities included maintaining a database of patrons in the Koha system using SQL Database administration, as well as creating and supporting customized desktop applications for library resources using c# and .NET framework.

Shilpa's earliest work experience dates back to 2011 when they worked at IHiS (Integrated Health Information Systems) as an Information Technology Business Analyst. In this role, they conducted user requirement analysis, evaluated potential solutions to business problems, and collaborated with stakeholders and vendors in project implementation.

Overall, Shilpa has developed a strong background in technical business analysis and has demonstrated proficiency in database administration, application development, and project management.

Shilpa Neelam holds a Master's degree in Computer Science from the University of the Cumberlands, which they obtained in 2019. Prior to that, they completed a Master of Science (MS) in Information Technology at Virginia International University between 2016 and 2018. Shilpa also holds a Bachelor of Computer Science (Digital System Security) from the University of Wollongong; however, the specific start and end years for this degree are not provided.

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