Ella Worton

Ella Worton has a diverse range of work experience in various customer service and management roles. Ella is currently working as the Head of Customer Experience at Protect My Pet Limited, where they manage the department's functions and ensures customer inquiries are responded to in a timely manner. Prior to this, Ella worked as a Customer Experience Manager at EWS, where they managed the customer experience for private landlords in a property portfolio. Ella also worked as a support in the Customer Service department at BoroughBox on a freelance basis. Additionally, Ella has experience as a Campus Service Manager at TCN UK, Head of Customer Experience at ExpoCart, Ecommerce Customer Service Manager at Wedo Shopping, Luxury Service & Sales Assistant at Harrods, and a Customer Service Representative at Nationwide Building Society.

Ella Worton obtained a Bachelor of Science (BSc) degree in Sociology from Northumbria University, where they studied from 2009 to 2012. In addition to their degree, Ella also obtained three certifications in Community building, Customer retention, and Email marketing from CXL in April 2023.