Senior The Administrator (admi) Software Engineer

Operations · Full-time · WA, United States of America · Remote possible

Job description

The work we do has an impact on millions of lives, and you can be a part of it. We help protect our customers against life’s uncertainties. Regardless of where you work within the company, you’ll be helping provide protection and peace of mind when our customers need it most.

Protective Life is looking for a Software Engineer for the Retirement Services Systems Team.  This position is responsible for designing, coding, testing, implementing, maintaining, and supporting multiple administration systems and processes.  A developer in this role will design and implement large and complex technical solutions and processes to satisfy business and customer requirements.  Strong skills diagnosing, debugging, and resolving software problems and preparing and modifying technical documentation are critical to this development role.  Success in this role requires strong technical analysis, design, programming, and testing skills; problem analysis and resolution skills; and communication and technical documentation skills.  The candidate should be self-motivated and show an inquisitive nature, seek improvements, and demonstrate strong accuracy and attention to detail. Other abilities include accepting responsibility and accountability for own job and performance, demonstrating independent work behaviors, and having decision-making skills to achieve desired results.

Responsibilities:

  • Research, compile, and evaluate information used in the development and maintenance of large and complex systems and processes to satisfy business needs.  Design large and complex systems and/or support processes that meet customer requirements while effectively interacting with existing systems/support processes.
  • Construct, modify, and test large and complex system changes
  • Quickly diagnose complex problems; determine and implement quality solutions in a timely fashion.  This covers all areas of production support and daily problem research and resolution.  Production incidents need prompt attention and correction to reduce impact on the business area.  Nighttime support may be required.
  • Provide thorough and complete documentation for all programming changes and enhancements.
  • Understand the business needs of the customer and provide quality customer support by providing appropriate communication, anticipating customer needs and/or problems, and understanding the broad impact of changes on all customer processes.  Provide appropriate solutions and proactively suggests process improvements.
  • Perform project management duties for the technical aspects of large and complex projects as needed depending on the nature of the project.  Manage individual tasks on projects to ensure that all tasks are delivered according to the project plan.
  • Provide leadership as a model of how others should interact and accomplish tasks.  Top expert in one or more important areas of expertise, such as, a programming language, computer system, database, etc.  Provide an appropriate level of feedback to peers, support and interface areas, and management.  Willingly share and assist in the development skills of others.

Qualifications:

  • Must have a minimum of 8 years of experience as a Software Engineer
  • Preference to individual with extensive experience with COBOL, VSAM, Oracle, Unix, XML, Java, and Web Services development
  • A knowledge of LIDP’s The Administrator (ADMI) and/or Titanium systems would be ideal
  • Bachelor’s degree or greater is preferred
  • Familiarity with annuity and VUL products including accounting, claims, and finance experience is preferred
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