Lucy Fernandes

Senior Customer Success Scientist at Protein Metrics

Lucy Fernandes has diverse work experience in the field of biopharmaceutical characterization and proteomics. Lucy is currently working at Protein Metrics, LLC as a Senior Customer Success Scientist, where they provide demonstrations, training, and ongoing support for the company's software. Prior to this role, they worked as a Customer Success Scientist at the same company, where they trained and supported both new and existing customers to ensure their success.

Before joining Protein Metrics, Lucy worked at Waters Corporation for over a decade. Lucy held the position of Senior Application Chemist, where they demonstrated high-resolution MS systems for biopharmaceutical characterization. Their responsibilities included developing the BioAccord demonstration strategy and the Peptide MAM workflow in Waters_Connect. Additionally, they served as the HRMS Pharmaceutical Marketing Manager for Europe and India and as the European Business Development Manager for Metabolic Profiling.

Earlier in their career, Lucy worked at Shimadzu UK Limited as a Sales Specialist in the Pharmaceutical and Mass Spec division. Lucy also gained research experience as a Research Associate in Proteomics at the Faculty of Veterinary Science, University of Liverpool, where they focused on developing proteomics methods in veterinary research. Lucy further expanded their knowledge and skills as a Placement Student at Clatterbridge Cancer Research Trust.

Overall, Lucy Fernandes has a strong background in biopharmaceutical characterization, proteomics, and customer success, with experience in various roles and responsibilities throughout their career.

Lucy Fernandes has a solid educational background in the field of bioscience and biochemistry. From 1997 to 2001, they attended the University of Liverpool and obtained a Bachelor of Science (BSc) degree in Biochemistry. In 2001, they further pursued their studies and completed a Master of Science (MSc) degree in Biosystems and Informatics at the same institution. Lucy's academic journey continued as they enrolled in the University of Liverpool for their PhD in Proteomics, which they successfully completed between 2004 and 2008. Their educational track demonstrates a strong focus on scientific research and analysis within the bioscience field.

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Timeline

  • Senior Customer Success Scientist

    April 1, 2023 - present

  • Customer Success Scientist

    May, 2021

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