Shweta S.

Customer Success Specialist at Provar

Shweta S. has a diverse work experience spanning several companies and roles. Shweta'smost recent position was as a Customer Success Specialist at Provar, where they managed post-sales communication and customer retention for key accounts in the APAC region. Shweta was responsible for understanding customers' automation testing knowledge and planning the onboarding process to help them succeed in their testing journey. Additionally, they engaged with clients to understand their platform usage and short-term goals once they were onboarded.

Prior to Provar, Shweta worked at mFilterIt as a Customer Success Specialist. In this role, they were part of the APP Support Team and owned post-sales account management and communication for key accounts in the Middle East and India. Shweta'sresponsibilities included serving as the interface between customers and the mFilterit support infrastructure, ensuring a strong relationship with each customer.

Shweta also gained experience as an Intern in the Client Account Team at AuthBridge Research Services in 2017. Shweta further solidified their skills with a Sales Internship at Mahindra Group in 2015 and a Sales Internship at HOTEL MARINA in Agra in 2014.

Shweta S. completed their Pre-University Education at Prem Vidhyalaya Girls College, Dayalbagh, Agra from 2009 to 2013. Shweta then went on to pursue a Bachelor of Business Administration (BBA) in Finance and Financial Management Services at Dayalbagh Educational Institute from 2013 to 2016. After completing their undergraduate studies, Shweta furthered their education at the same institution and obtained a Master of Business Administration (MBA) with a specialization in Finance and Financial Management Services from 2016 to 2018.

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