Courtney M. is a Project Analyst at Providence Care since August 2023, contributing to the organization’s project identification, planning, and delivery using standard methodologies and best practices. Previously, from March 2022 to August 2023, Courtney served as the Lumeo Workflow Coordinator for Registration and Scheduling, leading data collection and process optimization efforts in collaboration with local hospital organizations. Courtney's extensive experience at Providence Care spans over a decade, including roles such as Clinical Records, Central Intake and Registration Clerk, Staff Scheduling Clerk, and Community Mental Health Support Secretary, all while providing support to clinical teams and ensuring efficient patient registration and scheduling. Educational qualifications include a Diploma in Medical Office Administration from St. Lawrence College and ongoing certification as an Associate in Project Management from the Project Management Institute.
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