Goodluck Ukwuije, HACP, currently serves as the Senior Manager of Care Experience at Providence Health & Services - Southern California Division, overseeing a comprehensive Patient Experience Program and implementing operational plans across various departments. Previous roles include Facilities Project Manager at Commonspirit Dignity Health, where Goodluck managed construction processes, and Senior Manager of Enterprise Support Services at City of Hope, focusing on operations management. Earlier experience encompasses Manager of Performance Excellence at Dignity Health, Program Coordinator for Process Improvement at Stanford Health Care, and E-Learning Consultant at Learning Right Technologies. Goodluck holds a Master’s Degree in Information Technology from the University of East London, a Professional Certification in Lean Six Sigma from the University of San Francisco, and a Bachelor’s Degree in Sociology and Anthropology from Imo State University.
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