Tinashe Chimbganda

Tinashe Chimbganda is an experienced customer service and team management professional currently serving as the Customer Experience Manager at Provident Financial Group, where Tinashe oversees over 250 customer loan accounts and ensures exceptional customer service. With a background as a Team Manager at Konecta UK and a history with Santander Bank, Tinashe has demonstrated expertise in leading and developing teams to achieve performance goals while maintaining compliance with industry standards. Tinashe's career includes roles focused on fraud prevention and customer service excellence, founded on a solid educational background with a Bachelor of Science in Biomedical Sciences from the University of Bedfordshire.