Jade Vassell

Jade Vassell is an experienced professional in audit, compliance, and customer service management. Currently serving as Audit & Compliance Manager at Provident Financial Group UK & ROI since October 2014, Jade has a strong background in managing customer service teams and implementing effective complaints policies. Previous roles include Customer Service Team Manager and Sales Team Manager at First Step Finance LTD, where responsibilities involved overseeing team performance and providing coaching. Jade's career also includes significant positions such as Branch Manager at Beneficial Finance, where regulatory compliance was a primary focus, and Collections Team Manager at Baines and Ernst Corporate Ltd, emphasizing operational efficiency and budget management. Early experience includes a foundational role at Cooperative Bank, handling electronic fund transfers.