Genevieve L. is an experienced professional in the hospitality and tourism sector, currently serving as the Reservations Team Leader at Discova since June 2023, where responsibilities include leading a team and enhancing operational efficiency. Prior roles include Reservations Executive at Discova, Assistant Language Teacher with the Okinawa Prefectural Board of Education, Operations Supervisor and Executive at Hankyu Travel International Co., Ltd., and Sales & Marketing Executive at Hansel Productions Pte Ltd. Educational qualifications encompass a Bachelor of Commerce in Hospitality & Tourism Management and Marketing from Murdoch University and a Diploma in Hospitality & Tourism Management from Temasek Polytechnic. Genevieve L. has demonstrated a strong commitment to streamlining processes, mentoring team members, and improving service standards throughout diverse positions held.