Suzanne Bako

Suzanne Bako is an accomplished professional with extensive experience in Learning and Development, spanning over two decades across various leadership roles. Currently serving as Director of Learning - Global Technology at Prudential Financial, Suzanne Bako focuses on scaling tech, data, and AI learning programs while overseeing key platforms for technical learning content. Prior roles include Senior Director of Customer Training & Enablement at iCIMS, where responsibilities encompassed customer and employee training, onboarding solutions, and certification programs. Before that, Suzanne Bako held senior HR positions at MAANA and ADP, leading global HR strategies and technology solutions. Additional experience includes leadership positions in learning and development at LRN, Expedia Group, and T-Mobile. Suzanne Bako holds a degree in English Literature from Western Governors University.