Victor Jalabani

Victor Jalabani is an accomplished professional in the insurance and financial services sector, currently serving as the Head of Retail Operations at Prudential Life Assurance Zambia since July 2016, where focus is on client value and operational efficiency. Prior roles at Prudential include Senior Manager for Premium Administration and Policy Servicing, as well as pioneering broker distribution channels. Additionally, Victor is a partner at Concepts Business Promotions, a non-executive director at Splendor_J's Professional Services Limited, and has extensive experience in training and consultancy through previous roles at the Zambia College of Pensions & Insurance Trust and Professional Life Assurance Limited. Victor holds a Bachelor's degree in Business Studies and Finance from the University of Greenwich, along with several professional qualifications in accounting and insurance.