Govz Cunanan

Govz Cunanan is a seasoned professional with extensive experience in operations and performance management within the contact center industry. Currently serving as Section Manager at PSG Global Solutions since February 2019, Govz is responsible for leading a team of recruiters, driving performance, and fostering client relationships. Prior roles include Assistant Call Center Manager and Operations Supervisor at Altisource, where Govz successfully managed contact center operations, implemented productivity improvements, and developed leadership potential among associates. Earlier experience at Stellar involved various management roles, focusing on performance, quality, and customer satisfaction, including responsibilities as an ISO Quality Management System Auditor. Govz began a career in technical support at Alorica Philippines, Inc., providing assistance for technical products.