Charles Morales has a diverse work experience in the healthcare industry. Their most recent position is as a Senior Program Manager Lead at ConnectiveRx since 2018. Prior to that, they worked at Laker Software as a Senior Account Executive from 2015 to 2018. Their responsibilities included managing client interactions, business development, and resolving client requests and system issues.
Before Laker Software, Charles worked at RMK Consulting, Inc. as a Pharmacy Benefit Design & Implementation specialist from 2014 to 2015. In this role, they supported the Client Services team with migration requirements and design and implementation of client benefits.
From 2011 to 2013, Charles was a Senior Manager - Client Service Operations at Express Scripts. Charles led project planning efforts, managed project lifecycles, and collaborated with cross-functional teams.
Charles also has experience from their time at Medco Health Solutions, where they held various roles from 1998 to 2011. Charles served as a Manager - Clinical Product Management (Operations), Sr. Client Auditor, and Network Compliance Analyst. In these positions, they demonstrated their management skills, expertise in coding, and ability to ensure compliance and audit accuracy.
Overall, Charles Morales has a wealth of experience in program management, client interactions, benefit design and implementation, and compliance in the healthcare industry.
Charles Morales has a Bachelor of Business Administration (B.B.A.) degree in Business Administration and Management, General from SUNY Empire State College.
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