Fanny Purnamadewi is an experienced professional specializing in IT business enablement and service excellence, currently serving as the Center of Excellence Unit Head at PT Alto Network since May 2022. In this role, Fanny leads teams focused on helpdesk monitoring and data management, ensuring timely and accurate reporting and technology solutions. Prior to this, Fanny held various positions at PT Bank BTPN Tbk from September 2015 to April 2022, including IT Business Enabler Head and IT Business Alliance roles, where responsibilities involved liaising between business lines and the IT team to address stakeholder needs. Fanny began a career in consulting with a role as Assistant Manager in the Risk Assurance group at PwC Indonesia, contributing over five years of experience in project management, system quality assurance, and auditing, following a traineeship at Deloitte Indonesia. Fanny holds a Bachelor’s degree in Business and Economics from Universitas Surabaya, completed in 2010.
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