Jihar Mayangsari

Jihar Mayangsari currently works at PT Alto Network in Policy and Procedure Management, supporting ISO standards since October 2021. Prior experience includes a role as Presales IT Service Management at PT Berca Hardayaperkasa, where Jihar assessed customer needs for IT services. Jihar previously held positions at PT. Kinarya Alihdaya Mandiri, including Network Service Desk and Network Change Management Coordinator at Telkomsel, focusing on customer complaint management and change management processes. Early career experiences include an internship at Indosat and part-time work in Blackberry technical support. Jihar holds a Master of Engineering in Telecommunications Management and a Bachelor's degree in Information Systems from the University of Indonesia, as well as a diploma in Telecommunications Engineering from Politeknik Negeri Jakarta.