Riza Pratama is a Senior IT Application Support Associate at PT ALTO Network since September 2019, where responsibilities include implementing changes in production environments, maintaining core system applications, and analyzing data to identify root causes of transaction issues, particularly in Switching Applications and CMS Systems. Prior experience includes roles as IT Application Support Associate and Production Support Operation within the same company. Riza started a career as an IT Helpdesk & Data Center Admin at Bank Sahabat Sampoerna from July 2017 to September 2019. Riza holds a Sarjana Komputer degree in Teknik Informatika from Universitas Indraprasta PGRI, completed in 2016.
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