Yanuar Kusnadi

Yanuar Kusnadi currently serves as the General Manager Area 3 at PT Infomedia Solusi Humanika (ISH) since October 2019, focusing on service development and business performance evaluation across Central Java. Prior experience includes roles as Operation Manager at VFS TasHeel International, managing Visa Application Centre operations, and as Workforce Management Manager at Teleperformance Indonesia, leading workforce planning for contact center operations. Yanuar has also held various management positions in call centers, such as Senior Manager at Hutchison CP Telecommunication and Call Center Manager at Infomedia Nusantara, where responsibilities included maintaining service levels and client relationships. Yanuar's early career involved consultancy and coaching roles, supported by a Bachelor of Science degree in Computer Science from Institut Teknologi Sepuluh Nopember Surabaya.