PT Mastersystem Infotama
Etika Candra Ningsih possesses extensive experience in IT business and system solutions, having served as a Manager at PT. Mastersystem Infotama from March 2016 to June 2024, focusing on business process improvement and client management for notable clients such as Bank BTN Syariah and PT Jalin Pembayaran Nusantara. Prior roles include Quality Assurance Manager, overseeing QA management and project delivery for various banks, and Maintenance Support, providing system support and user training to clients including Bank Mandiri and BTPN. Earlier experience includes positions as a Junior System Analyst at Unisem and IT Support Staff at Universitas Internasional Batam, where foundational skills in system analysis and IT support were developed. Etika holds a Bachelor's degree in Information Systems from Universitas Internasional Batam.
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PT Mastersystem Infotama
PT. MASTERSYSTEM INFOTAMA (MSI) was established in July 1994. Through the long journey, Mastersystem has developed into one of the leading ICT infrastructures providers and dominates not only the enterprise banking market in Indonesia, but also in oil and gas, enterprise and telecommunication industry. Headquartered in Jakarta, MSI has branch office in Surabaya, East Java. MSI has more than 400 employees now with the majority are certified professionals. As our commitment to deliver high quality standard of services, we comply with ISO standard i.e. ISO 9001:2015 (Quality Management) and ISO/IEC 20000-1:2011 (IT Service Management) to serve our customers better.