Tatiana Pavlova

Operations Team Lead at PTW

Tatiana Pavlova has a diverse work experience in the field of operations, advertising, and digital media planning. Tatiana worked as an Operations Team Lead at PTW, where they led a team of six Operations Shift Managers and over 100 advisors, ensuring excellent service delivery and driving the team to meet KPIs and company metrics. Prior to that, they were an Account Manager at Umbrella, responsible for developing advertising/PR campaigns and marketing strategies for various clients, as well as leading a team of professionals. Tatiana also worked as a Digital Media Planner at B2BContext, undertaking advertising campaigns using Google AdWords and Yandex, and as an Intern Assistant Media Planner at Arena Media, where they conducted progress reports, verified correct advertising, and prepared media advertising kits for clients.

Tatiana Pavlova obtained their Bachelor's degree in Advertising and Public Relations from the Russian Presidential Academy of National Economy and Public Administration, where they studied from 2011 to 2015. Tatiana also holds additional certifications, such as the Google Project Management Certificate from Coursera and various leadership and communication courses from LinkedIn. In 2015, Tatiana also obtained an IELTS certification from the British Council.

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Timeline

  • Operations Team Lead

    May, 2020 - present

  • Operations Shift Manager

    October, 2017

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