Jhonna Woodard

Jhonna Woodard has a diverse work experience across multiple companies and roles. Jhonna is currently working as a Client Operations Lead at Public Consulting Group since 2023. Previously, from 2016 to 2022, they held various roles at Raise, including Senior Operations Manager, Member Services/Operations Manager, Member Services Supervisor/Training & Quality Assurance Specialist, and Member Services Agent. At Raise, they oversaw the company's operational department, managed multiple teams, and was involved in strategy formulation, data analysis, and project management. Before that, they worked as a Team Lead at Avant from 2015 to 2016, assisting customers and maintaining quality standards. Additional experience includes a role as a Member & Provider Services Rep at Illinicare in 2014 and a National Admissions Advisor at CEC-Colorado Technical University from 2012 to 2014. Jhonna also had seasonal employment as a Credit Customer Service Representative at Macy's Credit and Customer Service in 2011.

Jhonna Woodard earned a Bachelor's degree in Psychology from the University of Missouri- St. Louis, completing their studies from 2007 to 2011.