Paula Massey

Paula Massey has extensive experience in service delivery and commercial management within public and private sectors, currently serving as an Enabling Manager at Publica Group Ltd since November 2017. In this role, Paula leads teams to support independent living for residents through various programs, including Disabled Facilities Grants and financial advice. Previous positions include Commercial Manager at Publica Group Ltd, where Paula managed transformational projects and customer service teams, and Official Advisor to the Board of Directors for Wye Valley and Forest of Dean Tourism, providing public sector insights. Paula also held roles at Forest of Dean District Council, including Commercial Manager and Tourism Marketing Manager, focusing on income generation and tourism strategy development. Earlier career highlights include Direct Marketing Manager at M and M Direct Ltd and Marketing Director at Derby House Group Ltd, overseeing comprehensive marketing operations. Paula possesses a BTEC National Diploma in Business Studies from Worcester Technical College.