Elsa Torreon

Elsa Torreon has extensive experience in email and unified communications, currently serving as Manager of Email & Unified Communications Operations at Publicis Re:Sources since April 2011, overseeing operations for over 100,000 users globally. Previously, positions included Global Messaging Administrator providing 3rd Level support for O365 & Exchange to 80,000+ employees, and roles in Lotus Notes administration across various organizations such as Blue Cross Blue Shield and Zurich North America. Elsa has consistently demonstrated a commitment to exceeding service level agreements, with a target of 90% SLA delivery in current responsibilities. Educational background includes studies at Cedarville University and Naperville Central High School.